Archive for December, 2016

Panera Saved Customers 10 Lifetimes Worth of Waiting

Technology has transformed a number of industries, from retail to healthcare. At Panera, the implementation of tech fueled sales and foot traffic, and had a tremendous impact on the guest experience, shaving years off of customer wait time (but more on that later). Investment in restaurant tech has the potential to transform how chains operate, manage staff, create value, and increase…read more →Read more...

Why Content Marketing Is Essential for Modern Restaurants

When Apple released its iPhone7 in San Francisco, the internet was rightfully captivated (this was the first time the brand revealed it had removed the headphone jack, after all). And then Denny’s swooped in with its take on the announcement, tweeting: “true innovation would have been replacing the headphone jack with a flapjack,” along with a gif of a pancake being plunked…read more →Read more...