Why is it that so many people in the service industry act like their presence is God’s gift to us consumers. The higher end the establishment the higher in the air go their noses. From flight attendants to wait staff, sales staff at designer boutiques to sales staff at the mall. I am tired of it and don’t accept it.

My mom always says that I should “look my best” whenever I go out and for her generation that means make up, a blow out, heels and great bag. Puh-leeze. I’m a thirty-something mom of 5 who may be short on time but not on spending power. I shouldn’t have to advertise what I can or can’t afford in order to deserve good service. A different rant from yours but rude is rude and we customers never should stand for it.

That said, the gracious thing for the
restaurant to have done was to have not
batted an eye and poured it into one
of their cups for him. Not turned him away.
That was ungracious as bringing the tea
in the first place, but it is their job to be
welcoming.

It doesn’t matter how fancy the establishment.
There is an Italian joint in the East Village
(not Supper or Frank or that family) where
3 of us were crammed into a 2-top that
wasn’t meant for 3. When we asked if we
could be moved to a 4-top (the place was
empty), we were told that “that table is for
4″ and “you don’t understand how fast we fill
up” and no one was apologetic, they were
arrogant and snooty. No matter how good
the food, I will not be returning to that
establishment.

Most of America, most restaurants, most celebrities aren’t on Twitter. If Le Bernardin was on Twitter, it would go down a notch in my book. Twitter is for self important egotistical douchebags that don’t really have anything going on in their life.

That is the first thing that should have
happened besides a crisp salutations.

They failed at customer service.

Score one for the blogger.