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Restaurant Growth Kit

We’ve put together a collection of our best resources to help you grow and market your restaurant.


Restaurant Pet Peeves

Restaurant Pet Peeves: Sometimes they seem insignificant and sometimes they can flat out ruin your entire evening. Collected here is a list of 10 Restaurant Pet Peeves that drive guests bonkers.Read more...

What Do Remarkable Customer Experiences Look Like Today?

What do remarkable customer experiences look like today? When is the last time a service experience left you speechless? Wait, let me rephrase. When is the last time a customer service experience was so utterly remarkable and satisfying that it left you speechless with shock, awe, and gratitude? For me, it happened just yesterday. The SECOND best customer service story…read more →Read more...

Dancing With Adversity

“It’s not the strongest species that survives, but those best equipped to evolve”, Charles Darwin “The only true disability is a crushed spirit”, Amiee Mullins Preparing to meet adversity rather than avoiding it is a powerful distinction Aimee Mullins made in a recent speech for the renowned TED Conference. Being born without shin bones she gives a very inspiring talk…read more →Read more...

How to Spot Quack Restaurant Consultants

If you are typing the phrase “Restaurant Consultants” in to Google or another search engine, you are likely a restaurant consultant checking your search result rankings, or you’re a restaurant owner in need of help.  If you are the former, you may be insulted by what I have to say as I plan to debunk shady marketing and expose wannabe…read more →Read more...
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