From the software salesman, to your produce guy, to the promotions company, everybody says the service they are offering is most important. As a senior leader in your organization, you know all of these things are important in their own way, but if you can’t measure something, you can’t manage it. Knowing the right measurements for these areas helps with decision making, benchmarking (both internally and with external competitors) and gives you the ability to define relative importance of every moving piece of a very complex operation.
Our restaurant analytics are bringing financial and other performance reports to life with color and context that’s absent in yesterday’s month-old P&L approaches. Non-financial types are bored to death with the black and white spreadsheet printouts – especially in the hospitality business where many are trained in the arts of service and customer-facing sensibilities. Our approach to data analysis and data visualization introduces a new story-telling approach that gets the financial and non-financial minds of your organization all on the same page; with color and context that aren’t produced a month after the fact, only analyzing the hindsight, but present a combination of descriptive, predictive, discovery, and prescriptive analysis to paint a more complete picture.
While there are absolutely considerations and differences that must be factored in based on the type of operation and its positioning, branding and service style, this is not one-size-fits-all reporting. Many of these new technologies can increase sales and throughput, while also enhancing the guest experience. This next-generation reporting provides quantifiable metrics for areas of improvement, covering everything from associate engagement, reducing turnover, decreasing errors and incorporating management by objectives, supply chain improvements, reducing unnecessary inventory and menu items to even things like real estate performance (and where you should be expanding next).
- Restaurant Key Performance Indicators (KPIs)
- Restaurant Performance Measurement
- Personnel Performance Measurement
- Food Cost Analysis
- Labor Cost Analysis
- Location Analysis
- Executive Management Reporting
- Competitive Comparisons
- Category Benchmarks
- Efficiency Analysis by Functional Area
- Key Operating Ratios
- Cost Segregation Analysis