Posts Tagged "Restaurant Technology"

Panera Saved Customers 10 Lifetimes Worth of Waiting

Technology has transformed a number of industries, from retail to healthcare. At Panera, the implementation of tech fueled sales and foot traffic, and had a tremendous impact on the guest experience, shaving years off of customer wait time (but more on that later). Investment in restaurant tech has the potential to transform how chains operate, manage staff, create value, and increase…read more →Read more...

7 Essential Labor Optimization Strategies

While the minimum wage debate and new overtime rulings in the United States dominate pundit panels on business talk shows and in the pages of trade publications, the worry among restaurateurs that labor costs will climb swiftly in the coming years is not confined to America. It’s a worldwide concern that will usher in sweeping changes for the global restaurant…read more →Read more...

10 Trends Reshaping the Restaurant Industry

  It isn’t enough to know that the fast-casual brands are eating into the market share of fast-food chains and full-service restaurants; nor is it enough to know that “fresh” has become one of the most bankable words in the F&B industry. Why? Good question. Understanding (and asking) “Why?” is essential; and in this article, we take a deep-dive into…read more →Read more...

The Restaurant POS is Dead

Yesterday’s Restaurant POS is Dead; Here’s Why… The digital revolution has been well underway for a few years, but it’s now evolving and affecting the restaurant industry in exciting ways few would have thought possible.  Fortunately (or unfortunately, depending on your line of work), the old clunker POS (Point of Sale) system of yesterday has finally acknowledged and begrudgingly approved…read more →Read more...

8 Apps That Help Guests Find Your Restaurant

According to a recent study, 75 percent of smartphone users access restaurant info on the go – and 50 percent of those searches are performed in the car. With worldwide smartphone sales now surpassing those of feature phones, restaurant apps are becoming an important part of mobile marketing. So how are guests finding your restaurant?Read more...

Gifted: How Restaurant Apps Have Improved Virtual Gifting

Since 2007, gift cards have been at the top of everyone’s wish list – which is great for business, since the average consumer spends 20 percent more than their gift card’s total amount. And, following department-stores, restaurants are the most popular gift card purchase. Given the rising penetration of smartphone ownership and a growing obsession with mobile everything, it’s no…read more →Read more...

How to Leverage Facebook Commerce for Restaurants

Facebook is no longer just a social sharing site to post photos of your dog and comment on your friend’s latest status update. That’s because Facebook has finally found a way to monetize the site without charging its over 1 billion users a fee. The world of Facebook commerce now includes the food realm.Read more...