On Tuesday, May 29, Starbucks locations all over the United States closed for a mandatory, all-hands training. The company distributed multiple iPads to each store,
Boy, do we love food. But we love scandal even more, it seems. Food plus scandal equals a major crisis, otherwise known as a publicity nightmare.
Viral videos and photos can be either an amazing way to get positive exposure for your restaurant or an out-of-control sales-tanking nightmare for restaurants that
One quick way to damage your restaurant reputation is by overtly excluding an entire race of guests, but that’s exactly what some restaurateurs are doing.
We have collected ten (in)famous restaurant industry and food service lawsuits, from McDonald’s to Wendy’s, that have played out in the public eye.
Restaurant public relations (PR) builds credibility. Anyone with a checkbook can buy an ad, but not just anyone gets written about.