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Reporter on a deadline? Need a restaurant industry expert source quickly? Let us know here and we’ll scramble the jets! Urgent media inquiries can be made to media@aaronallen.com or at +1-312-701-3500.

If you’re a reporter seeking intelligent, knowledgeable and trusted sources for restaurant industry pieces, you should look no further than Aaron Allen. He has been the go-to restaurant industry expert for years, providing in-depth analysis, story ideas and current statistics on the latest trends to some of the top news outlets worldwide, including TIME, Fortune, Forbes, The Wall Street Journal, Bloomberg, Entrepreneur and many more equally admired news organizations globally.

Aaron Allen is one of the most experienced and trusted restaurant consultants in the world.  He has a very unique insight on the restaurant industry, the trends that are afoot, and brings a dynamic personality and opinion to help add color and context to any industry-related story you may be working on. This is credited to the fact he’s represented clients who collectively post more than $100 billion annually, span all 6 inhabited continents and 100+ countries with tens of thousands of locations globally.

He is also quite personable, comfortable in front of a camera and experienced in conveying complex information to the general public. We understand the urgency of deadlines, especially in the digital age, so please let us know the fastest way to respond to you by filling in the form below. Give us an idea of the questions you’re looking to answer so Aaron can start noodling them around.

Need some ideas? If you don’t have a specific story or tight deadline but cover the restaurant/retail, marketing or business beat, contact us anyway to bat around some unique story ideas.  There’s so much happening in the global restaurant industry that’s interesting and going unnoticed that it’s almost a crime we don’t bring the best and most relevant subjects to the attention of your editor and audience.

And if we can’t help, we’ll help you find a source that can.  Our job is to make your job easier. We are pleased to be quoted, but that’s not the motivation.  Our motivation is to extend gracious hospitality – – it’s in our blood. If we or a client of ours is not a fit for your story, we will put our team to work for you to find someone that is – it’s the right thing to do and we’d love to earn your top-of-mind awareness.  Think restaurants, think Aaron Allen & Associates.

 

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Aaron Allen & Associates Media Mentions

2020

March 26, 2020
Restaurants Fueled U.S. Recovery. Now Workers Are Devastated.
The restaurant industry was hit harder than most — at least in the first wave — by the novel coronavirus.
March 26, 2020
March 23, 2020
Domino's, Kroger and More: Food Retailers Hiring Amid Coronavirus Pandemic
The restaurant industry is struggling, but grocery stores and delivery services need more workers during the ongoing health crisis.
March 23, 2020
February 7, 2020
How Third-Party Delivery Services Are Reshaping Restaurants
The success and expansion of third-party delivery is causing many in the industry to modify their perspectives and how they make decisions.
February 7, 2020
January 21, 2020
Anyone can try the Roti menu experiments at test kitchen in West Loop
At Exploration Kitchen, the Chicago-based Mediterranean restaurant chain can tinker with recipes before rolling them out companywide.
January 21, 2020

2019

December 14, 2019
Grubhub, Uber Eats and DoorDash made online food delivery a $10 billion business. Restaurants aren’t happy about it.
Restaurants adapting to the changing landscape will likely have new challenges in the next decade, including a focus on food quality and increased consolidation of third-party delivery providers.
December 14, 2019
December 9, 2019
Restaurant of the Year: Chick-fil-A
The QSR's customer service and focus on technology have driven meteoric growth, making it the third-largest U.S. restaurant chain despite negative publicity and city bans.
December 9, 2019
October 16, 2019
Outback Steakhouse testing camera system to track guests' experience
Outback Steakhouse is piloting a camera and video system that watches their guests' interactions with staff members.
October 16, 2019
October 16, 2019
It's not just for drive-thrus: How AI can transform back of house
With heavy hitters like McDonald's and Yum Brands pushing forward with this cutting-edge technology, all restaurants should consider the impact it will have on behind-the-scenes operations.
October 16, 2019
October 16, 2019
What makes a restaurant’s website accessible? That’s up for debate
The Supreme Court denied a petition from Domino’s Pizza to hear whether its website must be accessible to people with disabilities.
October 16, 2019
September 25, 2019
Pickles, mayo and data privacy: Jersey Mike's rethinks mobile authentication
When Jersey Mike's Franchise Systems, a sub sandwich chain with more than 2,000 storefronts, began its digital transformation, it had eyes on revamping its mobile app. But concern about authentication lingered.
September 25, 2019
September 25, 2019
Arby's owner beefs up portfolio, eating up another fast-food franchise
How Inspire Brands acquisition of Jimmy Johns continues its successful strategy.
September 25, 2019
September 17, 2019
Why Salis Holdings Is Leveraging The Restaurant Acquisitions Market
The mergers and acquisitions market in the restaurant industry has been on a bit of a tear of late, reflecting a broader M&A trend of 9% CAGR growth across industries throughout the past five years.
September 17, 2019
August 5, 2019
The New Trend in Steak: Old Beef
A new crop of produce pushers are turning to technology to convince consumers to pick vegetables over burgers and fries.
August 5, 2019
August 3, 2019
U.S. restaurant chains look to China for sales growth as trade war continues
Despite a slowing economy and a trade war with the U.S., China’s large population is attractive to U.S. chains.
August 3, 2019
August 1, 2019
Reimagining Restaurants: How Next-Gen Networks Will Fuel Next-Level Customer Experiences
As the digital era fuels major industry shifts and changes consumer experiences, the way restaurants operate and serve their customers could transform too.
August 1, 2019
July 11, 2019
Fast-food chains consider trying license plate recognition in drive-throughs
Drive-throughs have been a staple of American life since the mid-20th century, but how they work — and how well they know you — is about to change.
July 11, 2019
July 10, 2019
Can Sweetgreen’s Salad Evangelists Get America to Finally Eat Its Vegetables?
A new crop of produce pushers are turning to technology to convince consumers to pick vegetables over burgers and fries.
July 10, 2019
April 16, 2019
Vasectomy cakes are a thing
Cakes topped with everything from scissors and well-placed blueberries to fondant sperm have become a social media sensation as bakers across the U.S. promote photos of baked goods decorated to celebrate vasectomies.
April 16, 2019
April 9, 2019
Will Chuck E. Cheese's IPO Lure More Restaurants Back To The Market?
Irving, Texas-based CEC Entertainment, Inc. and London’s Leo Holdings, Corp. said the two plan to execute essentially a reverse merger that will return the kid-themed house ‘o mouse to the public markets for the first time since it was acquired by affiliates of Apollo Global Management in 2014.
April 9, 2019
April 3, 2019
When did America’s heart turn cold on buffet chains?
Potentially around the same time that the term “fried rice syndrome” entered the lexicon.
April 3, 2019
March 18, 2019
How to win over Millennials? Cater to their kids
Restaurants evolve the family-friendly experience with better food, more engaging entertainment.
March 18, 2019
March 15, 2019
The Only Thing New About Chipotle's New Vegan and Vegetarian Options Is Smart Marketing
I tried the chain’s new Lifestyle Bowls and then I talked to a global restaurant consultant about the weirdness I discovered.
March 15, 2019
March 14, 2019
Del Frisco's forges ahead on expansion plans despite significant traffic declines
Del Frisco’s Q4 results included a significant decline in traffic to the tune of 2.6% at its Double Eagle Brand and 7.6% at its Del Frisco’s Grille brand. Its recently acquired Barteca brands, bartaco and Barcelona Wine Bar, remained relatively flat on traffic.
March 14, 2019
February 25, 2019
The three friends behind a $1bn healthy fast-food firm
When three college friends couldn't find healthy and affordable meals to buy in their neighborhood of Washington DC they decided to solve the problem by opening their own restaurant — Sweetgreen.
February 25, 2019
February 10, 2019
VCs Are Hungry for Fast-Casual ‘Food Platforms’
A new batch of food-­focused investment firms are pumping hundreds of millions of dollars into fast-casual startups—powered by AI and data-mining apps.
February 10, 2019
February 7, 2019
Why nearly 100 new restaurants, cafes open in Dubai every month
Fine food, coffee or desserts aren't staples of a down economy but business is growing.
February 7, 2019
January 28, 2019
Luby's looks for a turnaround after failed proxy fight
Luby’s Inc., which operates 84 Luby's restaurants, 60 Fuddrucker's and one Cheeseburger in Paradise, won shareholders' support to keep all nine of its board members after a proxy fight with activist investor Bandera Partners that launched in December.
January 28, 2019
January 1, 2019
Who wants to be a restropreneur?
Many are donning the entrepreneurial hat by opening neighborhood bars, gastropubs, and microbreweries. But getting the recipe right is a big challenge.
January 1, 2019

2018

December 5, 2018
Is fast food still a good deal? Why McDonald's, Wendy's and more are raising menu prices
Eating fast food might be cheaper than dining out at a fancy restaurant, but if you're looking for a great deal on a meal, you might want to think twice about heading to the drive-thru.
December 5, 2018
October 10, 2018
Restaurants rise to fame over Instagramable food
The restaurant business isn't just about how good the food tastes -- atmosphere and service are important, too. But increasingly, social media is taking on a bigger role and influencing food options offered, restaurant design and marketing.
October 10, 2018
October 5, 2018
TGI Fridays adds in-store review devices to enrich customer ‘data lake’
TGI Fridays wants to appease disgruntled customers before they blast the restaurant chain on Yelp.
October 5, 2018
October 1, 2018
President Trump's Trade Wars Hit Home for Restaurants
Recently mandated tariffs could affect foodservice in the near future and beyond.
October 1, 2018
July 23, 2018
Chick-fil-A is getting into the meal kit business
Customers can pick up the kit at 150 participating locations in Atlanta. The meals include chicken flatbread, crispy dijon chicken, chicken parmesan, chicken enchiladas and pan-roasted chicken.
July 23, 2018
July 11, 2018
Houston restaurants getting sucked into plastic straw debate
Environmentalists have long railed against plastic pollution, and nationally straws have become the most visible culprit in plastic’s effect on marine life.
July 11, 2018
June 28, 2018
Restaurants in Trump Properties Can’t Dodge the Name
What happens when the President is your landlord.
June 28, 2018
June 27, 2018
The piping hot market for mobile pizza payments
How smaller shops are getting into the digital ordering space.
June 27, 2018
June 23, 2018
With the Slice App, Local Pizzerias Get a Bigger Piece of the Market
At first, Ilir Sela steered away from the family business: pizzerias. But now he is building a national online delivery platform, Slice, focused on mom-and-pop pizza shops.
June 23, 2018
June 18, 2018
Orlando restaurants seek to grow aggressively after quick starts
Pressure to grow can come from a lot of places. There is a need to get ahead of the competition in a trendy segment such as ramen; there are investors wanting to see progress and real estate developers looking for hot brands for their properties.
June 18, 2018
June 11, 2018
Whatapancake? Pancake Castle? Rival Restaurants, Industry Analysts React to IHOP Name Change
The International House of Pancakes, commonly referred to as IHOP, created a social media frenzy last week, when it announced intentions to change its name to “IHOb.” But customers had to wait until Monday to find out what the “b” represented.
June 11, 2018
June 6, 2018
KFC goes vegetarian with plans to test plant-based chicken
KFC plans to sell a vegetarian equivalent of its famous chicken.
June 6, 2018
May 28, 2018
5 things Starbucks has to get right during its anti-bias training day
More than 8,000 Starbucks locations closed for a four-hour anti-bias training seminar. The curriculum features videos from Starbucks executives, rapper Common, and members from the Perception Institute as well as a documentary.
May 28, 2018
May 21, 2018
Starbucks' new all-are-welcome policy: Now what?
Starbucks in recent days made it official: "Any customer is welcome" to spend time in its stores and use the restroom, even if they don't buy anything.
May 21, 2018
April 27, 2018
Why Subway is closing hundreds of restaurants in the U.S.
The world’s largest fast-food chain is undergoing a major rebrand.
April 27, 2018
April 27, 2018
Why Restaurants Love Buffets Even More Than You Do
Chefs and restaurant industry consultants say that when executed right, a well-designed buffet with steady foot traffic (stomach traffic?) is a certified moneymaker. Here are five reasons why.
April 27, 2018
April 18, 2018
For CEOs in crisis, Starbucks offers an ‘instructive playbook’
Kevin Johnson’s response to the arrest of two black men at a Philadelphia Starbucks is an “instructive playbook” for other CEOs dealing with crisis.
April 18, 2018
April 9, 2018
Food delivery: Here are the Shore restaurants that will now bring food to your door
Panera Bread Co. is the newest player to take advantage of technology and start delivery service.
April 9, 2018
March 15, 2018
Which Bougie Desk Lunch Salad Chain Will Reign Supreme?
Competition is heating up as Sweetgreen, Tender Greens, Chopt, and other rivals expand.
March 15, 2018
March 6, 2018
Why Domino's is winning the pizza wars
Domino's is the new pizza king. Savvy marketing, innovative tech and creative ordering methods lifted Domino's sales over Pizza Hut for the first time last year.
March 6, 2018
March 5, 2018
Expert warns discounts won't boost sales, but Applebee's is seeing green
After struggling struggling sales in 2017, Applebee's is continuing to offer rock-bottom dining deals, like $1 cocktails and more.
March 5, 2018
February 15, 2018
McDonald’s And Uber Eats Need Each Other Now More Than Ever
The two companies both desire a bigger share of the world. They found each other.
February 15, 2018

2017

September 22, 2017
Here's Why Cashless Restaurants Are the Next Big Thing (Buh-Bye Benjamins, Hello Plastic!)
Dine at enough restaurants and you’ll eventually find yourself caught off-guard at a cash-only eatery, where you’ll plunk down a credit card and have it rejected. But now there’s a different trend that’s slowly taking hold–restaurants going completely cashless.
September 22, 2017
August 17, 2017
America’s Best Chain Restaurants Are at Risk of Becoming History
Casual-dining chains aren't prepared to deal with changing consumer behavior and new competition.
August 17, 2017
August 8, 2017
Restaurants worry as food poisoning reports go viral
Crowdsourcing and social media have become new tools to fight foodborne illness, but restaurateurs and consultants worry it could be dangerous to stake the reputation of a restaurant on online reports.
August 8, 2017
July 30, 2017
Hot sauce industry sets tongues — and sales — ablaze
They beg for water and scream for mercy. Faces glow red and tears well from puffy eyes. Then they want more.
July 30, 2017
July 14, 2017
A Slice Of The Future: What We Can Learn From Pizza Technology
Everything great about digital is happening in pizza right now. Pizza is leading the way in terms of chatbots, wearables, drone delivery, digital advertising and even success on Wall Street.
July 14, 2017
July 13, 2017
Here's why Indianapolis restaurants are closing
Competition, demand for delivery, changing technology and pressure to provide mind-blowing, yet comfortable experiences all contribute to restaurants failing in Indianapolis.
July 13, 2017
June 16, 2017
The modern food court: Food halls to grow sharply in Chicago
Chicago has always been a food town — now it's becoming a food hall town.
June 16, 2017
June 14, 2017
Why personal space isn't on the menu at many restaurants
Like airlines, restaurants seem to be trimming personal space in an attempt to pack in more customers, and this at a time when the average man and woman are 30 and 26 pounds heavier, respectively, than they were in 1960.
June 14, 2017
May 10, 2017
Wingstop to open 100 restaurants in the UK, its first entry into Europe
Wingstop plans to open 100 restaurants in the U.K. over the next 12 years; the chain operates more than 1,000 locations worldwide.
May 10, 2017
May 2, 2017
Inside the Drama Behind This Red-Hot $30 Million Restaurant Chain
There's a lot of intrigue behind the Instagram-perfect curtain of this fast-casual vegan restaurant By Chloe.
May 2, 2017
April 26, 2017
Can L.A.’s Trendy Pan Am Dining Experience Make a Landing on the Las Vegas Strip?
One vintage 747, and an even bigger idea.
April 26, 2017
February 29, 2017
First Look: Ruth's Chris Steak House at Sundial, opening today
"You'll see people heading to Sundial not sure whether they want steak or seafood and deciding when they get there."
February 29, 2017
February 28, 2017
How a Rogue McDonald’s Franchisee Invented the Big Mac and Changed Fast Food Forever
The double-decker sandwich that fueled the fast-food industry.
February 28, 2017
January 30, 2017
Can Mom-and-Pop Pizzerias Be Modernized?
How one entrepreneur is bringing new customers to old-fashioned restaurants.
January 30, 2017

2016

March 30, 2016
8 Psychological Tricks of Restaurant Menus
A restaurant’s menu is more than just a random list of dishes. It has likely been strategically tailored at the hands of a menu engineer or consultant to ensure it's on-brand, easy to read, and most importantly, profitable. Here are a few ways restaurants use their menus to influence what you’re having for dinner.
March 30, 2016
March 4, 2016
Tech is killing off America’s independent pizzerias, says industry report
The use of digital food ordering platforms is skyrocketing and it's wreaking havoc on small neighborhood pizza joints throughout the U.S.
March 4, 2016
March 1, 2016
Amy’s Kitchen seeks to shake up fast food industry
Get ready to see if Amy’s Kitchen can shake up the nation’s fast-food industry with a single word: organic.
March 1, 2016

2015

October 7, 2015
Chuck E. Cheese’s plan to convince America it’s not ‘stale’
Chuck E. Cheese’s has a problem. The average child wants to visit nearly every month, but adults, on average, are interested in going just three times a year, according to the company’s internal research.
October 7, 2015
September 30, 2015
Chick-fil-A Brings Its Sandwich, and Its Values, to New York
Will New Yorkers “eat mor chikin”? More important, will eye-contact-averse New Yorkers take to a smiling staff uttering a string of pleasantries at a fast-food chain whose chief executive caused a national uproar a few years ago over his opposition to same-sex marriage?
September 30, 2015
August 19, 2015
Subway has other problems beyond accused pedophile Jared
Jared Fogle has likely shown off his oversized pants for the last time. Subway officially cut loose its longtime pitchman on Tuesday after a local report revealed that he was expected to plead guilty to child pornography charges.
August 19, 2015
August 17, 2015
Starbucks just made a major change to its Pumpkin Spice Latte
Starbucks is adding a novel new ingredient to its popular Pumpkin Spice Latte: real pumpkin. The coffee chain said that it is giving its fall seasonal drink a makeover this year with a new recipe that does away with the caramel coloring and adds a dose of pumpkin puree.
August 17, 2015
July 21, 2015
What's Been Going On At Red Lobster?
At last, for Red Lobster, everyone's priority at the company is Red Lobster. But will that be enough to make customers love it again?
July 21, 2015
June 23, 2015
Promoting menu excitement
Operators drive customer traffic through strategic marketing promotions, partnerships.
June 23, 2015
May 26, 2015
Taco Bell throws out artificial flavors and ingredients in new health kick
Taco Bell, the chain behind such oddball junk food mash-ups as the Quesarito and the Dorito-shelled taco, is now on the world's unlikeliest health kick.
May 26, 2015
May 19, 2015
How Shake Shack uses store design to feed the Millennial craving for transparency
At the new Shake Shack in Dubai, you can get the standard Shack Burger, crinkle-cut fries and a chocolate shake so thick it will make you forget you're in the desert. Not on the menu? Traditional advertising.
May 19, 2015
May 14, 2015
Emerging beverages drive traffic, sales
QSR, fast-casual operators menu a new wave of innovative beverages.
May 14, 2015
May 9, 2015
The McDonald's makeover: New kale, new Hamburglar, same old problems
You could tell McDonald's was willing to put it all on the line when the fast-food chain became suddenly, conspicuously enthusiastic about kale.
May 9, 2015
May 7, 2015
After Bojangles’ IPO comes the challenging part: growth
Charlotte-based Bojangles’ is slated to go public on Friday at a hot time for fast-casual restaurant IPOs.
May 7, 2015
May 4, 2015
McDonald's Has A Turnaround Plan, But The Details Are Vague
The company's sales have been falling for more than a year, and its CEO has announced its plan to get things back on track. But specifics are in short supply.
May 4, 2015
May 2, 2015
We want more kale, restaurateurs say Chicago is telling them
In a deep-dish city, healthier-food chains are finding customers.
May 2, 2015
April 22, 2015
McDonald's in crisis: can it fight off the Five Guys threat?
New British CEO Steve Easterbrook set to unveil turnaround plan to bring back lost customers and profits as rivals muscle in on burger market
April 22, 2015
April 22, 2015
‘Mcdonald’s has more problems than a math book’: Pro
McDonald’s first-quarter earnings show the Golden Arches lagging behind on every key performance metric.
April 22, 2015
March 11, 2015
Kale to Greek yogurt: This is fast food...really
Kale, flax, Greek yogurt—some of fast food’s latest creations have all the makings of an aisle at your local Whole Foods Market. To adapt to shifting customer tastes, restaurant giants are debuting foods that a decade ago would have been more likely relegated to a natural foods market than advertised next to the dollar menu.
March 11, 2015
March 11, 2015
Shake Shack Is Up Against Everybody Else's Better Burger
No hormones, but not a lot of sales growth either.
March 11, 2015
March 2, 2015
Dear McDonald’s new CEO: Happy first day. Here’s some (unsolicited) advice
It’s McDonald’s (MCD) CEO Steve Easterbrook’s first day on the job, and he has his work cut out for him. Last month, the burger giant posted a steeper than expected sales decline, with global sales at restaurants open for more than a year falling 1.8% in January, the eighth straight month of falling sales.
March 2, 2015
February 27, 2015
Domino’s Pizza to launch smartwatch ordering
Your next pizza may be just a few swipes away. Starting Monday, Domino’s Pizza customers can place orders straight from their Pebble and Android Wear smartwatches.
February 27, 2015
February 23, 2015
How Chipotle is forcing sit-down chains like Olive Garden to rethink lunch
For years, casual restaurants such as Olive Garden and Buffalo Wild Wings have been battling for your dinnertime dollars, to be the place where you take the kids for a heaping bowl of spaghetti on their birthday or where you slurp beers with your buddies on game night. But now these sit-down restaurant chains are hungry for your lunch order, too.
February 23, 2015
January 31, 2015
Chipotle Pizza: Chipotle Expands Pizza Line To Kansas City Venue
Though famous for their Mexican Grill and even their recent attempt to get everyone to try their tofu menu item by giving patrons free meals, there's also a Chipotle pizza place called Pizzeria Locale, which has been shyly attempting to expand its business to new areas, the latest of which is Kansas City.
January 31, 2015
January 30, 2015
Chipotle Adds Another Pizzeria To Its Empire
Chipotle is expanding its new pizzeria chain eastward, a sign that the fast-food giant has national ambitions for pizza.
January 30, 2015
January 30, 2015
Shake Shack Sizzles With IPO As McDonald's Fizzles
Shake Shack, the Manhattan-based burger chain, has a cult following, and investors gobbled up shares when it became a publicly traded company. In its initial public offering, shares were priced at $21, but they jumped to nearly $50 as trading began, and closed the day just under $46.
January 30, 2015
January 29, 2015
MCD schooled by 33-year-old at BK: Analyst
In many ways, McDonald’s size has become an issue for the company.
January 29, 2015
January 16, 2015
From palm wine to burgers, Ghana eateries cater to expanding middle class
Local entrepreneurs seize opportunity to set up restaurants, a growing middle class spurs demand for Western food, though — for many though — local cuisine trumps burgers.
January 16, 2015
January 16, 2015
Chipotle Doesn’t Know When Carnitas Shortage Will End
The hottest fast food chain in the country has been out of a key menu item for four days at hundreds of its restaurants, and it’s still not clear when it will come back.
January 16, 2015
January 15, 2015
Chipotle Pork Shortage Is Proof Of A Larger Problem Facing The Food Industry
Americans increasingly want grocers and restaurants to carry meat they can feel good about eating. But that meat is scarce, as Chipotle’s pork problem was revealed.
January 15, 2015
January 10, 2015
Jacksonville-based Firehouse Subs has expanded from one location in 1994 to 850 nationwide
Part of Firehouse’s success, analysts and company leaders say, has come from its methodical way of opening franchises.
January 10, 2015

2014

December 23, 2014
McDonald’s 1950s Menu Could Fix Its Problems Today
The McDonald’s of today could learn a lot from the McDonald’s of yesterday about how to run a burger joint.
December 23, 2014
December 3, 2014
'Check' It Out: Why This Restaurant Group Began Using a Tableside Payment System
For the four Dickie Brennan’s restaurants in New Orleans, the benefits of moving to a point-of-sale system that would bring the payment transaction right to the dining table were too compelling to ignore.
December 3, 2014
December 1, 2014
How restaurants cut corners: embalmed shrimp and headless beer
It’s not just Olive Garden. Many restaurants save costs with a little sleight of hand
December 1, 2014
November 21, 2014
Burger mania hits Wall Street
Where's the beef? You might want to check the stock market.
November 21, 2014
November 12, 2014
Fallen Arches: Can McDonald’s get its mojo back?
Perhaps no episode captures what’s ailing the world’s largest restaurant company better than the Mighty Wings Debacle of 2013. In September of last year, McDonald’s launched an ambitious program to sell deep-fried chicken wings across its 14,000 U.S. locations.
November 12, 2014
October 21, 2014
Why Franchise Owners Have to Be Especially Careful on Social Media
A decade ago Terry Powell, founder of career-coaching franchise The Entrepreneur’s Source, hadn’t fully grasped the implications of the transparent world of social media. That changed when he got into a dispute with 14 of his franchisees who were resisting a switch to a digital marketing system.
October 21, 2014
October 12, 2014
GCTC heats up with new arrivals
Gulf Coast Town Center — and the commercial property surrounding it — are morphing into the retail and restaurant capital of Southwest Florida as the pace of construction picks up at last after the recession....
October 12, 2014
October 7, 2014
Menu confusion: Plates of all sizes in quirky categories befuddle hungry diners
Small plates are the drill, staff members tell you. Everyone should consider ordering two to three dishes, they advise. And, by the way, the pacing is up to us.
October 7, 2014
October 5, 2014
Tony Roma's looking to update image with makeovers, new concept
Romacorp Inc. is continuing to assess its newly rebranded Tony Roma’s Fire Grill & Lounge concept which launched in Florida stores.
October 5, 2014
September 23, 2014
Cosi CEO details turnaround amid 140% rebound
Six months into a fresh turnaround attempt at struggling sandwich chain Cosi, the changes appear to be resonating with investors. Since CEO R.J. Dourney took the helm in March, Cosi’s stock has rebounded roughly 140 percent to $2.40 (which, still, is a fraction of its all-time high of $44.84).
September 23, 2014
September 4, 2014
Dog-beating CEO could still cost his old company
A viral video showing former Centerplate CEO Desmond Hague kicking and thrashing a puppy in an elevator dropped the company into hot water and prompted Hague to resign this week. But Centerplate’s problems may not be over.
September 4, 2014
August 25, 2014
Arby’s has the oldest customers in the fast-food biz. Can the company turn that around?
Fast-food restaurants face a difficult business climate: Restaurant visits still have not returned to pre-recession levels, according to researchers at NPD Group. And Americans say they are seeking healthy food options, items they feel they can’t often get at fast-food joints.
August 25, 2014
August 25, 2014
The Future Of Fast Food Is A Quality Burger Served By A Worker Who Is Paid Well
When your grandchildren go out to lunch many years from now, they’ll probably still be able to order fast-food burgers and fries, but the meal — and the people serving it — will likely be very different.
August 25, 2014
August 17, 2014
Beekeepers find new ways to cook with honey
The state’s beekeepers, like their counterparts around the world, are searching for ways to expand their market after a worldwide disease decimated hives. And they’re riding a culinary wave of honey being substituted for other sweeteners for taste and health reasons.
August 17, 2014
August 15, 2014
Bay Area restaurants experimenting with pay-in-advance tickets
With restaurant patrons increasingly jumping on the Internet to make reservations, some high-end eateries here and across the country are adding a new tech wrinkle: having their clientele pay for their meal in advance using an online ticketing system similar to what’s used for sporting events and concerts.
August 15, 2014
August 13, 2014
For One Day a Year, You Can Open Your Own Restaurant
Have you ever dreamed of opening up your very own restaurant? Many of us have, but time and monetary constraints stop most of us from fulfilling that particular culinary dream.
August 13, 2014
August 11, 2014
Eating alone? The new American diner goes solo
All by yourself at the table? You're in good company. As lifestyles and demographics shift, Americans are emerging as a nation of diners who eat alone.
August 11, 2014
August 11, 2014
More Americans Dine Alone - and Businesses Respond
All by yourself at dinner? You're in good company. As lifestyles and demographics shift, Americans are emerging as a nation of diners who eat alone.
August 11, 2014
August 6, 2014
POS Integration Becoming a "Must-Have"
Restaurant operators are increasingly seeking to integrate a variety of capabilities into their point-of-sale (POS) systems. According to Hospitality Technology’s 2014 Restaurant Technology Study, foodservice operators cite integration as a major business driver influencing their next POS upgrade.
August 6, 2014
July 29, 2014
Red Lobster bets on fancier-looking plates to turn things around
Let's get this out of the way: Lobsterfest is here to stay. But Red Lobster is making some big changes, pulling back from deep discounting and presenting food on the plate in a more vertical fashion, in the manner of upscale restaurants, rather than with fish, rice and vegetables positioned separately on the plate.
July 29, 2014
July 27, 2014
INSIDE TRACK: 'Table for one' is catching on but not here quite yet
In many ways, it makes perfect sense. After all, more of us are living alone than ever before. So, as housebuilders continue to seek planning permission to build ever-smaller homes with minimal cooking facilities, restaurateurs are wakening up to the potential of solo dining.
July 27, 2014
July 24, 2014
Tables for one - the rise of solo dining
Not too long ago solo dining was synonymous with a greasy takeaway scoffed down in the car, or room service consumed in the sterile anonymity of your hotel room.
July 24, 2014
July 18, 2014
Here’s why you ordered that premium cocktail
Imbibers aren’t strangers to the idea of bartender as therapist. There’s a different kind of bar psychology, though, that can prompt you to spend more.
July 18, 2014
July 9, 2014
Endless Appetizers ‘Will Destroy’ TGI Fridays: Analyst
TGI Fridays is so hungry for new customers that it’s giving food away. The chain restaurant launched an all-you-can-eat deal on Monday, offering endless helpings of any one appetizer — potato skins, mozzarella sticks, spinach dip and other options — for $10 per person.
July 9, 2014
July 3, 2014
App is capitalizing on 'fast food'
Rob Tomko of Whitehall Township was at the seventh hole at the Allentown Municipal Golf Course when he thought to himself that he should be able to order food and have it delivered to him right there on the course.
July 3, 2014
June 19, 2014
Reserving a table for two at top restaurants comes with a cost
There’s no such thing as a free lunch (or dinner). But should you pay up just to get a table at a popular restaurant?
June 19, 2014
June 6, 2014
Breaking Out of the Mold
When entering a new daypart, particularly breakfast, operators should prepare for both opportunities and challenges.
June 6, 2014
May 22, 2014
A Cut Above
The New Miami Subs Grill to roll out premium brand extensions.
May 22, 2014
March 27, 2014
Quiznos & Sbarro: What Went Wrong?
Experts weigh in on two latest quick serves to file for bankruptcy.
March 27, 2014
January 2, 2014
Burgers By Design
McDonald’s, White Castle test ordering kiosks that allow for burger customization.
January 2, 2014

2013

October 5, 2013
This article is more than 6 years old A bumpy week on the Gordon Ramsay rollercoaster
The Michelin stars lost by his New York venture were a blow to the highest-paid chef in the world. Can he still hold the balance between his talent and celebrity?
October 5, 2013
September 25, 2013
The menu tricks that tap more than your appetite
Make no mistake: a menu is a manipulative document meant to make you spend more money than you anticipated. Blame the persuasive influence of a burgeoning trend called menu engineering: strategic tweaking designed to drive sales.
September 25, 2013