RESTAURANT INDUSTRY INSIGHTS

Restaurant Technology

The Biggest Names in Food and Restaurant Delivery Tech

Food and restaurant delivery tech is a hot industry. According to our estimates, some $3.2 billion in funding has poured into the restaurant delivery space — to put this in perspective, that’s just shy of the $3.79 billion that’s been earned by ALL restaurant IPOs in the last 10 years.

The Challenges Facing the Increasingly Crowded Pizza Segment

We’re currently seeing a whole host of pizza chains (from the household names like Domino’s and Pizza Hut to the rapidly-expanding fast-casual players) racing toward the same finish line. The sheer amount of pizza restaurants is a signal that some likely won’t finish the race, falling by the wayside as

The Most Tech-Friendly Restaurant Chains Are Reaping the Largest Returns

We’re living in the Fourth Industrial Revolution — an exciting time, to be sure, but a pretty frightening one for restaurant CEOs. Restaurants already have so much to deal with on the day-to-day, from labor and food costs to staying relevant in the age of new competitors. Even those who

Restaurant Loyalty Programs That Are Paying Off for Chains

Human nature is a funny thing. It’s what propels people to fixate on earning points. As kids, we’re rewarded with gold stars — often completing our homework for the reward more than anything else. Not much changes as we grow older — though the gold stars are swapped with points,

Economic Factors Affecting the U.S. Restaurant Industry

A multitude of factors are currently affecting U.S. operators, from technological evolutions to shifts in dining behaviors. But some things never change: inflation, restaurant versus grocery prices, and consumer confidence will always have an impact on restaurant operators. Below, we delve into all of the above — plus highlight a

We Analyzed 10 Years of QSR Data, Here’s What We Found

Quick-Service Restaurants (QSRs), where customers generally order at a cash register and pay before they eat, have taken a large share of headlines — and stomach real estate — over the past 13 years. But despite the talk of all the new players entering the scene, nearly half the sales of

Restaurant Delivery Will Reshape the Foodservice Industry

We’ve all heard of UberEats, Postmates, and Caviar. Chances are, you may have even used a mobile delivery service to order lunch. But the future of food delivery is more than a flash-in-the-pan. Delivery isn’t the new quinoa, or 2017’s answer to kale. It will fundamentally alter the foodservice business,

Panera Saved Customers 10 Lifetimes Worth of Waiting

Technology has transformed a number of industries, from retail to healthcare. At Panera, the implementation of tech fueled sales and foot traffic, and had a tremendous impact on the guest experience, shaving years off of customer wait time (but more on that later). Investment in restaurant tech has the potential to

The Restaurant POS is Dead

Yesterday’s Restaurant POS is Dead; Here’s Why… The digital revolution has been well underway for a few years, but it’s now evolving and affecting the restaurant industry in exciting ways few would have thought possible.  Fortunately (or unfortunately, depending on your line of work), the old clunker POS (Point of

5 Restaurant Technology Upgrades to Boost Sales

You know that your guests are tech savvy. But what about your restaurant? Are you up to date? Did you know that over 50 percent of consumers expect to be greeted with some technologically innovative options when they go to place an order and that adding a tech element, like