Most of the best new restaurant technology success stories started out as turnaround stories, championed by leaders that had the guts and gusto to go big or go home. The technological answers they found to their challenges focused around improving the guest experience rather than enacting change for its own sake.
As a result, they increased market share, restored or reinforced relevance, and built incredible value for their organizations.
On the other hand, new restaurant technology offers operators novel techniques for growing margins. New ways to carry out training, to engineer more efficient unit economic models, labor models, and productivity improvements will benefit from a wide variety of exciting new tools that have hardly been adapted to or adopted by the industry. It presents tremendous opportunity for investors, technologists, and future-looking operators focusing on bold bets to transform adversity into advantage.
While some hold their breath waiting for others to take the first leap, others are out-performing by out-working and out-investing their competition.
Here we present a brief overview of some of the new restaurant technology trends that are transforming the restaurant industry.