Consumer Foodservice: Includes Food Services and Drinking Places that prepare meals, snacks, and beverages to customer order for immediate on-premises and off-premises consumption. Included are chained and independent establishments in the following categories: Full-Service Restaurants, Limited-Service Restaurants, Convenience Stores, Self-Service Cafeterias, Street Kiosks (including Food Trucks), Cafés, Bars, and Takeaway/Delivery-Only. These figures are exclusive of contract foodservice.
Contract Foodservice: Commercial and non-commercial managed services or onsite food-service and food contractors (including food sold at hospitals, nursing homes, colleges, universities, schools, and airlines).
Chained Foodservice: General term for an organization with multiple locations operating under the same brand (as opposed to independent restaurant operators). For the purposes of this report, chained brands typically have at least ten locations.
Independent Restaurants: Restaurant businesses with one or a handful of locations. These are often small businesses, and restaurant owners tend to run the operations.
Food At Home (FAH): Food prepared and consumed at a personal residence. This can be thought of generally as grocery store purchases.
Food Away From Home (FAFH): Food prepared outside of the residence, including at restaurants, convenience stores, cafés, etc. Delivery is also considered food away from home.
Full-Service Restaurants (FSR): A sit-down eatery where food is served directly to the customers’ table. These establishments may sell alcoholic beverages and may also provide takeout and delivery. FSRs can range from casual and family dining to fine dining.
Limited-Service Restaurants (LSR): Establishments whose patrons generally order or select items and pay before eating. Food and drink may be consumed on premises, taken out, or delivered to customers’ locations. This includes fast casual and quick service restaurants. These establishments may also provide takeout and delivery.
Quick-Service Restaurants (QSR): A subset of limited service restaurants, QSRs are commonly referred to as “fast food” establishments. Examples of this category include McDonald’s, Burger King, Wendy’s, etc.
Fast-Causal Restaurants: A subset of limited service restaurants with a slightly higher service level and price point than QSRs. Examples of this category include Chipotle, Panera, Shake Shack, etc.
Casual Dining Restaurant (CDR): A subset of full-service restaurants known for serving moderately priced food in a casual atmosphere. Examples include Applebee’s, Chili’s, TGI Friday’s, etc.
Same-Store Sales (SSS): A performance comparison for stores open during a comparable time-frame (typically on either a quarterly or annual basis). SSS is one of the clearest indicators of performance at a unit- and system-level. This is also sometimes referred to as like-for-like sales, or comparable store sales.
CAPEX: Capital expenditure funds used by an organization to acquire, upgrade, and maintain physical assets including property, plants, equipment, technology, etc. CAPEX funds can also be allocated to strategic investment opportunities related to mergers and acquisitions.
Mergers & Acquisitions (M&A): Overarching term referring to the consolidation of companies or specific assets through a variety of financial transactions. M&A activity is often motivated by a combination of strategic and financial drivers.
Key Performance Indicators (KPIs): A quantifiable measure used to evaluate the success of an organization, department, unit, or employee in meeting objectives for performance.
PESTLE: A framework to track the business environment in which an organization is operating including Political, Economic, Social, Technological, Legal, and Environmental factors.